Koalaful's Terms of Use

        Return Policy

Agreement between you and Koalaful


The following Terms of Use apply to the Koalaful website located at www.koalaful.com, and are owned and operated by Koalaful. You will be bound to this agreement through the use of this website, the information contained herein, or by contributing content.


Koalaful retains the right to make any modifications to these Terms of Use at the discretion of the company. We recommend that you check these Terms of Use during each visit to our site for any changes made, as your acceptance of, and agreement to, the changes will be assumed while visiting our website.



All content on the Koalaful website including graphics, artwork, texts, logos, are licensed, owned or controlled by Koalaful.com. All content mentioned above is protected under the copyright and trademark.

The characters that appear in Koalaful books should not be reproduced without written consent from Koalaful as they are protected under the copyright law.  You may however post/share links of Koalaful on social media sites or write about Koalaful on social media sites.

You may not use any of koalaful products in a way that may damage Koalaful brand and reputation. You may not copy, publish, distribute, any of Koalaful products for commercial purpose unless you obtain prior written content from Koalaful. You may, however, use any information made available for download by Koalaful, granted you use it only for non-commercial and media purposes only and do not make any modifications to the content.


Usage Rules and Your Conduct

You are not allowed to employ any unethical means, malicious and harmful technology, spyware, viruses, hacking, Trojan worms and any other malicious web viruses. You should not attempt to gain unauthorized access to the site to modify Koalaful’s content and extract protected intellectual information, as such action will result to legal action against you.

If a child or minor is to use this website, the parents of the child or minor are bound by these terms and conditions.




Koalaful reserves the right to make price changes on iTunes and other site(s) without notice.

Return Policy:

All sales are final. Exception applies to items received damaged, which will receive a store credit. If your item (s) arrived damaged, please notify us immediately and provide a picture of the damage. A new one will be sent to you after receiving the damaged item. Once order has been placed, cancellation must be made within 48 hours from the time the order was placed.


Linked Sites

The Koalaful website, www.koalaful.com, might contain links within its content that lead to third party websites such as iTunes and the Koalaful blog page. The site links must not be used in any way to damage the company brand and its reputation.



Koalaful offers no guarantees that its website, content, features, and services are uninterrupted or free of errors.

Koalaful makes no promises to fix any defects, and neither does it guarantee any specific results from your experience on the website.

Koalaful does not ensure that the files or information downloaded from its website are completely virus and   contamination free.

Koalaful will not be held liable for any omissions and acts or for the conduct of a third party in relation to your experience on www.koalaful.com.

Koalaful does not offer any warranties, whether implied or express, for non infringement, accuracy, or merchantability.

Koalaful is not, in any way, responsible for how you use the website, and the only remedy available to you, in case of dissatisfaction, is to no longer visit the website.

Koalaful is not responsible for any attack from any other computer virus that may negatively impact the computer after downloading free or purchased books or other materials from our website or iTunes or any other online reseller. 


Koalaful retains the rights to:

Make any changes and modifications to the website’s design, content, terms and policies or anything related to the website and Koalaful as a brand. 

Terminate or suspend Koalaful.com’s operations.

Halt Koalaful.com’s operations in order to carry out maintenance work, make error-corrections or any changes to the website.


Limitation of Liability

Koalaful will not be held liable for ANY SORT of damages including punitive, Monetary, and non-monetary losses.


Violation of Terms

Violation of any of these terms may result in legal action against you.


Resolution of Disputes

All matters concerned with the access of the Koalaful website including any disputes will be governed according to the laws of the United States of America and the state laws of California.


Feedback and Information

Koalaful welcomes feedback and will use your feedback to continue to better its business practice. Any feedback submitted can be used withno restriction to Koalaful.


Additional information Canceled order for personalized story can’t receive a full refund when an order has been submitted over 48 hours. To receive a full refund for personalized stories, cancellation request must be submitted within 48 hours from the time of submitting the order. All sales are final after order has been shipped. However, exceptions apply if there was an error from our part with information used to personalized the story, in this care we will re remake a book at no additional cost, and will request to ship the wrong  book back to us.